Retirewise Privacy Policy

Plain-Language Privacy Summary

At Retirewise, your privacy matters. We collect personal and financial information to help provide accurate retirement planning and financial tools. We use analytics and cookies to improve our platform and ensure security. We never sell your data. You can view, update, or delete your information anytime by contacting us at privacy@retirewise.ai.

1) Introduction

Retirewise is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights.

2) Information We Collect

We collect personal information (contact details, financial data, employment info), usage information (log data, device details, cookies), and in limited cases sensitive information (e.g., tax records).

3) How We Use Your Information

We use your information to provide retirement projections, manage accounts, send communications, improve services, prevent fraud, and meet legal obligations.

4) How We Share Your Information

We share data only with service providers, advisors (with your consent), regulators, professional advisors, and in business transactions. We never sell your information.

5) Data Security

We use encryption, access controls, monitoring, and incident response. No system is 100% secure, but we apply industry-standard safeguards.

6) Data Retention

We retain data as long as needed for services, compliance, or dispute resolution, after which it is deleted or anonymized.

7) Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object, port, or withdraw consent regarding your data.

8) International Data Transfers

Your data may be processed outside Canada. We use Standard Contractual Clauses and vendor due diligence to safeguard international transfers.

9) Children's Privacy

Retirewise is intended for users 18+. We do not knowingly collect children's data.

10) Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on our site with a new 'Last Updated' date.

11) Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: admin@retirewise.ai
Attention: Privacy Office